Announcements & Updates

Latest server status and maintenance updates

Urgent Network Maintenance from Saturday 13/03/2021 16:00 UTC+7

Posted by HostAsean Announcements on 13 03 2021. Comments Off on Urgent Network Maintenance from Saturday 13/03/2021 16:00 UTC+7

We have been notified by our network provider of urgent network maintenance that will be carried out from 16:00 (UTC+7, Indochina time) on Saturday 13/03/2021. Unfortunately disruption is unavoidable but we hope it will be limited. This will affect customers on Cambodia Web Server 1.You may experience connectivity issues to your websites…

Server Maintenance

Posted by HostAsean Engineer on 13 03 2021. Comments Off on Server Maintenance

Our servers are getting an upgrade this weekend. This will affect Cambodia Web Server 1.You may experience intermittant connectivity issues to your websites and email during our work.Our customer support portal will be unaffected during this time so if you need any help please log in to your client area…

Planned server migration 10/06/2020 from 21:00

Posted by HostAsean Announcements on 10 06 2020. Comments Off on Planned server migration 10/06/2020 from 21:00

Planned server migration starting from 21:00 on 10/06/2020 expected to be approx 4-5 hours. We are transferring to a new server, please be advised there will be mail delays and database freeze during this period but websites should stay online and available. Typical customers in Southeast Asia shouldn’t notice significant disruption.…

Update on Cambodia Server Outage – 18-19th February 2020

Posted by HostAsean Announcements on 18 02 2020. Comments Off on Update on Cambodia Server Outage – 18-19th February 2020

In the evening of Tuesday 18th February we experienced a serious disk error on our primary Cambodia web server. This has brought the service down for an extended amount of time. We made the decision to attempt to fix and restore the disk rather than lose two days of data reverting…

Updates to Domain Registrant Contact Email Addresses

Posted by HostAsean Announcements on 05 05 2019. Comments Off on Updates to Domain Registrant Contact Email Addresses

Due to some changes at our upstream domain name registrar, we need to reset the contact email for some domain names in order to better manage them. In these cases the domain contact email will be set to domains@hostasean.com, so please don’t be alarmed if you see any email notifications about…

PHP mail() disabled to combat spam

Posted by HostAsean Announcements on 12 03 2019. Comments Off on PHP mail() disabled to combat spam

For the good of everyone we’ve disabled the default PHP mail() function in an effort to combat spam being send from any compromised customer websites. It’s unfortunate that we’ve had to take this action but it’s a case where one or two neglected sites can become compromised and ruin email…

All Systems Operational

Posted by HostAsean Engineer on 07 01 2019. Comments Off on All Systems Operational

All systems are currently running normally.We will report any future maintenance or issues.Please check back or follow our RSS feed for up to date information on all our servers.…

Your site has updated to WordPress 4.9.8

Posted by HostAsean Announcements on 03 08 2018. Comments Off on Your site has updated to WordPress 4.9.8

WordPress version 4.9.8 has been released and your website should have automatically updated to this latest security update.You may have received an email as follows:Your site at https://www.yourdomain.com has been updated automatically to WordPress 4.9.8. No further action is needed on your part. For more on version 4.9.8, see the About…

DNS Instability (Resolved)

Posted by HostAsean Announcements on 16 07 2018. Comments Off on DNS Instability (Resolved)

Our upstream provider in Cambodia has been experiencing some instability with the DNS servers that we use due to new country-wide DNS regulations in Cambodia.On our servers this has affected some mail bound for external servers and SSL websites which rely on DNS lookups.Most issues were reported on Saturday 14/07 and…

Please check the hostname in your bookmarks and mail

Posted by HostAsean Announcements on 26 12 2017. Comments Off on Please check the hostname in your bookmarks and mail

Please check the hostname you are using to connect to cPanel or mail.If you are still using “web01.hostasean.com” or “web02.hostasean.com” in your bookmarks or mail client settings, please change this to “yourdomain.com” or “mail.yourdomain.com”So your addresses should be set to:cPanel: https://yourdomain.com:2083 Incoming Mail (IMAP): mail.yourdomain.com Outgoing Mail (SMTP): mail.yourdomain.com Webmail: https://yourdomain.com:2096Please contact us…

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