Please check the hostname you are using to connect to cPanel or mail.If you are still using “web01.hostasean.com” or “web02.hostasean.com” in your bookmarks or mail client settings, please change this to “yourdomain.com” or “mail.yourdomain.com”So your addresses should be set to:cPanel: https://yourdomain.com:2083 Incoming Mail (IMAP): mail.yourdomain.com Outgoing Mail (SMTP): mail.yourdomain.com Webmail: https://yourdomain.com:2096Please contact us…
We’ve upgraded the software packages on Cambodia Web Server 1 today. The most significant change is that PHP 7.0 and 7.1 have been added to the available versions for you to select in cPanel and our managed customer websites have already been upgraded. You can now select a PHP version…
We have made some major updates to our client area on https://manage.hostasean.comOur new customised template should make it easy for you to manage your services, domain registrations and invoices. You can also access cPanel functions for your hosting account from directly within the client area.Please let us know at support@hostasean.com…
The main control panel software – cPanel and Web Host Manager (WHM) has been updated to version 60.0. You may notice some new interface changes. Please let us know if you have any issues.…
Everything is quiet for our customers in Phnom Penh so we are taking advantage of the Pchum Ben holidays in Cambodia to upgrade our main servers to better hardware over the weekend. You may experience the odd connectivity issue during this period, if you have any problems please contact us…
We’re moving the main Cambodia web server and you may experience a short period of downtime from midnight tonight. Estimated time to completion is around 60 to 90 minutes.This is part of our upgrade to new hardware with improved redundancy.Thank you for your cooperation.…
Tonight we’ll be upgrading and moving to new hardware which should ensure trouble free operation in the future.We apologise for any inconvenience but most customers shouldn’t notice any issues.…
The default version of PHP has been updated from 5.4 to 5.6 and this change takes place as of today. All new accounts will use version 5.6 by default.Existing customers currently still have their PHP version set individually to 5.4, you can update this yourself to 5.5 or 5.6 in…
The network is being fixed and there will be a short outage in a little over an hour, but this shouldn’t last longer than 5mins while the switch is replaced at the data centre.…
Unfortunately we have to report that we experienced a period of downtime during last night on the main Cambodia web server. This was due to a faulty switch going offline at the data centre in Phnom Penh and was the same issue as we suffered from last week. All services…